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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation and System Administration- Configuration and administration
  • 1. User and device configuration
    • 2. Dial plan and feature administration
      Topic 2: Networking and High Availability- Network connectivity and resiliency
      • 1. Redundancy, survivability, and failover mechanisms
        • 2. IP networking for Communication Server 1000
          Topic 3: Communication Server 1000 Architecture- System architecture and components
          • 1. Avaya Aura integration and system roles
            • 2. Communication Server 1000 hardware platforms
              Topic 4: Troubleshooting and Diagnostics- Fault isolation and recovery
              • 1. Network and telephony problem resolution
                • 2. Alarm and log analysis
                  Topic 5: Maintenance Operations- Routine maintenance procedures
                  • 1. Backup and restore operations
                    • 2. Software upgrades and patch management

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. Click the Exhibit button.

                      A customer's dialing requirement, listed below, require that all station users assigned an NCOS of 3 and Class of Service of Conditionally Toll Denied (CTD) be able to place toll calls from the United States to Australia.
                      Australia Country Code: 61
                      NCOS of 3 has an FRL of 3
                      Expensive Routers are not being used
                      With reference to the exhibit, which table will allow all station users to be able to place these toll calls?

                      A) Provisioning Table C
                      B) Provisioning Table D
                      C) Provisioning Table A
                      D) Provisioning Table B


                      2. Click the Exhibit button.

                      Refer to the customer's dialing plan and programming show in the exhibits.
                      Assuming all required Route List Indexes have been programmed, why will the station user's dialed call of 8-1-717-398-8001 not complete?

                      A) NPA 1717 is not provisioned in the customer's database
                      B) AC2 Access Code was not dialed
                      C) AC1 Access Code was not dialed
                      D) 398-8001 would be denied under the SDRR programming


                      3. A customer site has a Communication Server 1000 system located at us main campus and wants to network me system for direct calls with a system in a different city.
                      Which type of steering code is required to route calls over specify trunk routes between the two sites?

                      A) Distant Steering Code (DSC)
                      B) Special Number (SPN)
                      C) Remote Steering Code (RSC)
                      D) Network Plan Area (NPA)


                      4. Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
                      When a system message in received, which procedure should you use to look it up and display it on the screen?

                      A) Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
                      B) Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>
                      C) Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
                      D) Enter the system error number followed by <cr> For example, bug4080<cr>


                      5. To enabled and configured SIP on a Communication Server 1000 system, which software component on the IP Telephone Node must you enabled first using Element Manger?

                      A) Media Gateway
                      B) Terminal Proxy Server (TPS)
                      C) SIPGateway
                      D) SIP Proxy


                      Solutions:

                      Question # 1
                      Answer: D
                      Question # 2
                      Answer: D
                      Question # 3
                      Answer: A
                      Question # 4
                      Answer: A
                      Question # 5
                      Answer: B

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