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Earning the Avaya Aura(TM) Contact Center Implementation credential signals skills that employers recognize worldwide, which is exactly why the 6202 exam is worth preparing for properly. Exams4sures builds its 65 practice questions around the official outline, so your effort goes into topics that actually get tested.

Avaya 6202 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura™ Contact Center Implementation Exam
Exam Number:6202
Available Languages:English
Certificate Validity Period:Credential status subject to Avaya certification policies
Real Exam Qty:65
Related Certifications:Avaya Certified Implementation Specialist – Contact Center (ACIS-6202)
Other Avaya Aura Contact Center Certifications
Passing Score:Not publicly specified
Exam Duration:Not publicly specified (typically ~90–120 minutes)
Exam Format:Multiple Choice
Exam Price:Varies by region (exam provider pricing)
Sample Questions: DOWNLOAD DEMO
Exam Way:Proctored testing via Avaya Learning / authorized test centers.
Pre Condition:No formal prerequisites mandated, though Avaya implementation experience and course attendance recommended.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 6202 Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- Server Preparation and Software Setup
  • 1. Platform Vendor Independent (PVI) preparation
  • 2. Operating system prerequisites
Network and Security Configuration- Networking Setup
  • 1. TLS certificate management
  • 2. IP multicast addressing
Feature Administration- Contact Center Functionality
  • 1. Real-time reporting setup
  • 2. Policy and license configuration
Backup and Maintenance- System Operations
  • 1. Database backup and restore procedures
  • 2. Monitoring and diagnostics
Avaya Aura Contact Center Architecture and Components- Core System Overview
  • 1. Contact Center Manager Server (CCMS)
  • 2. Contact Center Manager Administration (CCMA)

6202 Exam FAQ: What Candidates Ask About Avaya Aura(TM) Contact Center Implementation

The 6202 exam, officially titled Avaya Aura(TM) Contact Center Implementation Exam, is the Avaya exam you pass to earn the Avaya Aura certification, a credential at the Implementation / Specialist level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Avaya Certified Implementation Specialist – Contact Center (ACIS-6202), Other Avaya Aura Contact Center Certifications.

The 6202 exam includes 65 questions and gives you Not publicly specified (typically ~90–120 minutes) to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Exams4sures desktop or online test engine is the most reliable way to build that rhythm before exam day.

The passing score for the 6202 exam is Not publicly specified, and the official registration fee is Varies by region (exam provider pricing). Keep in mind that a failed attempt means paying Varies by region (exam provider pricing) again in full to retake it, so book your slot only when your scores on Exams4sures practice tests sit consistently above the passing line.

Avaya lists the following prerequisites or eligibility notes for the 6202 exam: No formal prerequisites mandated, though Avaya implementation experience and course attendance recommended.. Requirements can change over time, so confirm the details on the official exam page at Avaya's official site before you register.

Yes. Exams4sures offers a free PDF demo of the 6202 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.

Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding 6202 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.

Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.

The 6202 exam blueprint is divided into 5 domains, starting with Installation and Configuration; Feature Administration; Avaya Aura Contact Center Architecture and Components. For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.

Avaya Aura(TM) Contact Center Implementation Sample Questions:

You are preparing a Platform Vendor Independent (PVI) server for Contact Center manager
Server(CCMS) Application installation The Contact Center type is an Application Module Link (AML)
based Avaya Communications Server 1000 (CS1000) Contact Center multimedia (CCMM) is not a part of
the solution
Which two statements describe the settings that should be configured from Date and Time? (Choose
two.)

  • A. Ensure Windows Date and Time Settings are enabled
  • B. Ensure the Windows time service is disabled
  • C. Ensure both "automatically adjust clock for daylight savings changes" and "automatically synchronize
    with an internet time server" check boxes are selected
  • D. Ensure Windows Date and Time Settings are disabled
  • E. Ensure the Windows time service is enabled
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

You have installed Contact Center Manager Administration (CCMA) and Security Framework on the
same server, The customer wants to force Unified Communications Manager (UCM) users to change their
password every 60 days
Which link under UCM is used to change the password aging setting?

  • A. Audit
  • B. Policies
  • C. Administrative Users
  • D. Password
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

You are preparing to connect the hardware for the Contact Center Manager (CCMS) in a dual-network
interface card (NIC) configuration Which statement describes the dependency that must be considered?

  • A. Ensure that NetBIOS on both of the NICs is enabled
  • B. The ELAN subnet card comes first in the binding order
  • C. The Contact Center Server subnet card comes first in the binding order
  • D. If the server has more than two NICs, ensure that all NICs are enabled and all have IP addresses
    assigned to them
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

A customer has an Avaya Aura(TM) Contact Center installed with License Manager co-resident on
Contact Center Manager Server (CCMS)
Which two operations can the License manager Configuration utility be used to perform on the server?
(Choose two)

  • A. Display status of Primary and Secondary License Manager
  • B. Display the maximum number of Voice Agents allowed to login
  • C. Display License Manager communication error codes
  • D. Apply a new License Manager unlock code to reset the grace period
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

When commissioning an Avaya Aura(TM) Contact Center, You need to associate the Communication
Control Toolkit (CCT) with a Contact Center Manager Server ( CCMS) Assume the CCMS has Open
Queue enabled
Which process is used to associate a CCT server with CCMS?

  • A. In the Contact Center Manager Server (CCMS) Windows interface go to Avaya, then to Contact Center,
    then to Manager Server, to Network Configuration
  • B. In the Communication Control Toolkit (CCT) WebAdmin interface go to Providers, then to Passive, then
    to Terminate, to Add Terminate
  • C. In the Contact Center Manager Administration (CCMA) web interface go to Launchpad, then to
    Configuration, then to Server, to Add Server
  • D. In the Contact Center Manager Server (CCMS) Windows interface go to Avaya, then to Manager
    Server, to Server Configuration
  • E. In the Communication Control Toolkit (CCT) Windows interface go to Avaya, then to Contact Center,
    then to CCT, then to CCT Console, to Server Configuration
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

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