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Exam Code: 7004
Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Updated: Oct 11, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Avaya 7004 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004 |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Related Certifications: | Avaya Communication Server 1000 for Avaya Aura® Implementation Exam (7003) |
| Real Exam Qty: | 66 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite or Test Center (availability dependent on certification provider facilities) |
| Pre Condition: | Understanding of Avaya Communication Server 1000 architectures and operations; experience with Avaya Aura® platforms recommended. |
Avaya 7004 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Maintenance and Operations | - Routine system maintenance procedures - Troubleshooting and diagnostics |
| Network & Dial Plan Configuration | - Digit manipulation and routing - Numbering and dialing plan configuration (CDP, LOCs, steering codes) |
| Avaya Communication Server 1000 Architecture & Components | - CS1000 integration with Avaya Aura® systems - Communication Server 1000 hardware and software components |
| Feature Implementation & Support | - Configuring and managing features on CS1000 - IP Peer Networking and on-net/off-net options |
7004 Exam Essentials: Format, Topics, and Policies
The Avaya Communication Server 1000 for Avaya Aura® Maintenance blueprint covers these main domains:
- System Maintenance and Operations
- Network & Dial Plan Configuration
- Avaya Communication Server 1000 Architecture & Components
Additional domains complete the official outline, and our bank covers the full range.
Your money is protected by clear conditions. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims receive a full refund within seven days. The exclusions: exams taken within three days of purchase, a candidate name that does not match the payer, and free or expired products. If you prefer, we can exchange your product for two others of equal value instead.
Avaya lists the following prerequisites for the Avaya Communication Server 1000 for Avaya Aura® Maintenance: Understanding of Avaya Communication Server 1000 architectures and operations; experience with Avaya Aura® platforms recommended..
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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
A customer site has a Communication Server 1000 system located at us main campus and wants to network me system for direct calls with a system in a different city.
Which type of steering code is required to route calls over specify trunk routes between the two sites?
- A. Distant Steering Code (DSC)
- B. Special Number (SPN)
- C. Remote Steering Code (RSC)
- D. Network Plan Area (NPA)
Correct Answer: A 🗳️
Click the Exhibit button.
Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?
- A. Entry 3
- B. Entry 1
- C. Entry 0
- D. Entry 2
Correct Answer: D 🗳️
When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?
- A. Number Zones need to be configured
- B. The CDP dialing plan needs to be programmed.
- C. The ZBN_PACKAGE (420) needs to be disabled.
- D. Nothing, Zone Based Dialing cannot be configured in Element Manger.
Correct Answer: A 🗳️
The Allow Last Digit Repeat function permits a repeated last digit of an ESDN to terminate the call immediately, similar to pressing the octothorpe (#) key. This prevents an ESA call from being dropped if the last ESDN digit is accidentally dialed again, but also processes the call immediately, rather than allowing an extended pause waiting for an additional digit.
To use this feature, which task must you complete first?
- A. Create an Emergency Service Directory Number
- B. enable ESDN Digit Repetition
- C. enable Misdial Prevention
- D. enter a Misdial Delay
Correct Answer: C 🗳️
You are using Element Manager to verify the system configuration before implementing IP Peer Networking. Which element can you configure or modify using Element Manager?
- A. Network Connection Service
- B. Hardworking watchdog
- C. Basic Input Output System (BIOS)
- D. Call Server
Correct Answer: D 🗳️
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