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Exam Code: AP-203
Exam Name: Communications Cloud Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
Exam Name: Communications Cloud Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Implementation | 16% | - Integration and deployment best practices - Feature assessment: out-of-the-box vs custom - Solution validation and optimization |
| Topic 2: Discovery | 24% | - Assess customer IT ecosystem and architecture - Analyze requirements and constraints - Define KPIs and business objectives |
| Topic 3: Planning and Design | 60% | - Design scalable product catalog and data model - Sprint planning and story prioritization - Asset management and MACD flows - Migration strategy and data quality - Order capture, quoting and fulfillment design |
Salesforce Communications Cloud Accredited Professional Sample Questions:
ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?
- A. Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.
- B. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.
- C. Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence
- D. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.
Correct Answer: B 🗳️
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
- A. Service Entitlement
- B. Contract Line Item
- C. Subscription
- D. Service Account
Correct Answer: C 🗳️
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
- A. Use Apex to be able to send the customized payload and interpret the response
- B. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
- C. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
- D. Attach an Omniscript ta task and handle the integration manually
Correct Answer: A 🗳️
Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?
- A. M:1
- B. M:M
- C. 1:M
- D. 1:1
Correct Answer: C 🗳️
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?
- A. Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product
- B. Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
- C. Create an orchestration plan and define a scenario for each top product offer
- D. Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
Correct Answer: A,B 🗳️
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