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Avaya IP Office Configuration and Maintenance Sample Questions:

1. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?

A) The telephone MAC address must registered in IP Office.
B) The telephone must be changed from SIP to H.323.
C) The telephone requires an IP 500 control unit.
D) The telephone firmware requires an upgrade.

2. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A) User and SIP extension in IP Office
B) Available VCM resource
C) Set user profiles to Virtual
D) User profile set to Teleworker
E) Advanced System license

3. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail.
Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system monitor trace with ISDN data and debug view set to level 5 Information trace and voicemail call flow database
B) system monitor trace with ISDN data and debug view set to level 9 high trace and voicemail call flow database
C) system status snapshot and debug view set to level 5 Information trace and voicemail call flow database
D) system status snapshot and debug view set to level 9 high trace and voicemail call flow database

4. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A) IP Office must be in a SCN.
B) The Workgroup name must be in each server.
C) The registry key string containing the name of the share.
D) VoiceMail Pro must be part of the domain.

5. Which IP office application can be installed on the same server as CCR?

A) IP Office Voicemail Pro up to 16 voicemail ports
B) IP Office Administration Suite
C) IP Office Voicemail Pro up to 20 voicemail ports
D) One-X Portal

Solutions: