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BCS Professional Certificate in Team Leadership is essential for anyone who wants to take their leadership skills to the next level. TL01 course is designed to help team leaders understand how to manage teams effectively and provides the necessary tools and techniques to enhance performance. Through this course, participants will learn how to set achievable goals, encourage collaboration, build effective teams, and manage resources effectively.
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BCS TL01 exam consists of multiple-choice questions that assess a candidate's knowledge and understanding of the course material. TL01 exam is conducted online, and candidates have up to two hours to complete it. A passing score of 50% or above is required to earn the certification.
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BCS TL01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Positive Communication | - Verbal and non-verbal communication - Active listening and feedback techniques - Conflict resolution and negotiation |
| Leading Teams Through Change | - Supporting team through transitions - Overcoming resistance to change - Change management models |
| Participative Leadership | - Building trust and engagement - Delegation and empowerment - Involving team members in decision-making |
| Emotional Intelligence | - Self-awareness and self-regulation - Empathy and social awareness - Managing relationships and emotions |
| Managing Team Performance | - Setting goals and objectives - Monitoring and evaluating performance - Motivation and recognition strategies |
| Team Leadership Roles and Styles | - Leadership vs management - Different leadership frameworks and models - Adapting leadership style to context and team |
| Managing Time and Priorities | - Prioritization frameworks - Balancing workload and deadlines - Time management principles |
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