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HP Selling HP EMEA cMPS Sample Questions:

1. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
B) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
C) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
D) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I

2. What is a key activity in the contract upload process?

A) The Partner Business Manager will upload all Channel Managed Print Services partner contracts that were signed in the previous month by calendar day 10 of the following month
B) The Channel Managed Print Services partner will upload all contracts signed in the previous month by calendar day 5 of the following month
C) The customer will upload all Channel Managed Print Services partner contracts signed in the previous month by calendar day 10 of the following month
D) All contracts calculated with the HP Pricing Tool are reported automatically by the tool into the pricing tool database

3. Which statement is true regarding a "level pay" pricing model?

A) The customer pays a fixed amount per defined period withreconciliationevery 12 months
B) The customer pays a variable amount per month based on the pages printed
C) The customer pays a fixed amount for the total duration of the contract without annual reconciliation
D) The customer does not pay.

4. What happens to a partner that leaves the cMPS Partner program?

A) They have all existing contracts in the program managed by HP directly.
B) The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
C) They will become HP partner Managed Print Service Partner (HPpMPS)
D) They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only

5. Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)

A) Because HP supplies are specially formulated to work correctly with the printing system
B) Because HP is the only provider of supplies for the Laserjet printing system
C) Because they design HP printers to function only with HP supplies
D) Because when you replace the supplies in a printer, you replace a substantial part of the printer
E) Because HP supplies cost less to use in the product testing process

Solutions: