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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. The BPM program manager is scheduling Playback 1 for a process application for organizing events. Which of the following parties can be absent during Playback 1?

A) Event Organizer
B) Process Owner
C) BPM Developer
D) System Architect

2. A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.

What is the Service Level Agreement (SLA) that is key to optimizing this process?

A) Percentage of new hires that fail "Background Check".
B) Wait time on "Background Check".
C) Percentage of new hires that pass "Probationary Review".
D) Total time on "Facilitate New Hire's Orientation".

3. In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business process not previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?

A) Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.
B) Explain to the executive sponsor that the requirement will be implemented in the next iteration.
C) Find the best time in the development effort when resources are available to insert the business requirement implementation.
D) Validate user story with process owner and schedule for a later iteration.

4. The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

A) fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
B) delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
C) deferred until the software requirements specification document is complete.
D) fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.

Solutions: