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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Positioning & Competitive Differentiation | 20% | - Technical and delivery assessment process - Compare against competitor solutions - Value proposition and customer pain points - Financing and acquisition options |
| IBM Storage Portfolio and Solutions Overview | 25% | - Tape and archive solutions - Data protection and continuity offerings - Software-defined storage (Spectrum Virtualize, Spectrum Scale) - Enterprise disk systems (DS8000, Storwize, XIV) |
| Product Features, Benefits & Use Cases | 25% | - Integration with cloud and hybrid environments - Data reduction technologies - Functionality and differentiation of key products - High availability and replication options |
| Customer Needs Analysis & Solution Design | 30% | - Match workloads to storage architectures - TCO and ROI analysis - Capacity planning and performance considerations - Assess business and technical requirements |
IBM Enterprise Storage Sales V4 Sample Questions:
1. Which HP storage system offers similar features of efficiency to IBM XIV?
A) HP LeftHand
B) HP EVA
C) HP 3PAR
D) HP MSA
2. A customer wants to implement a software defined storage solution but has existing leases in competitive storage.
Which advantage does IBM Spectrum Control have to help the customer move forward with implementation?
A) Encryption
B) Compression
C) Virtualization
D) Replication
3. A customer is interested in using IBM Spectrum Scale, but is concerned about the cost of keeping the data on spinning disk.
How can IBM Spectrum Scale lower costs?
A) By using IBM Spectrum Archive to migrate to tape
B) By using Easy Tier to migrate to NL-SAS
C) By using DFSMS to migrate to a lower tier of storage
D) By using OpenStack Cinder to migrate to lower tier storage
4. As part of a large storage project, a customer is asking for an IBM business continuity solution.
What is the most important pre-requisite(s) a sales specialist should ask for?
A) Does storage management use IBM Spectrum Control?
B) What are the RPO and RTO objectives for each application?
C) Does storage virtualization use IBM Spectrum Virtualize?
D) What kind of data will the customer store in an information lifecycle appliance?
5. Which information is most useful to an IBM sales representative when narrowing choices of storage solutions?
A) Transactions
B) Capacity
C) Budget
D) Throughput
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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