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WGU Information Technology Management QGC1 Sample Questions:

1. Where is data stored when using a USB flash drive?

A) Local solid-state memory
B) Computer hardware
C) Browser cache
D) Shared network location

2. What is the function of the Internet Protocol (IP) in the Transmission Control Protocol (TCP)/Internet Protocol (IP) stack?

A) To ensure data packets are delivered in order
B) To provide a user interface for network applications
C) To encrypt data for secure transmission
D) To direct data packets between devices

3. A company has no central system for tracking past interactions and key contact information for external clients.
Which type of software would solve this problem?

A) Knowledge repository index system
B) Supplier analytics evaluation tool
C) Internal file transfer scheduler
D) Customer relationship management

4. What is a preliminary concern when moving disaster operations to the cloud?

A) Multiple delays in data access during outages
B) Limited visibility into system performance
C) Backup processes are interrupted
D) Regulatory challenges in some regions

5. Which customer relationship management (CRM) feature supports efforts to keep existing customers over time?

A) Invoice scheduling
B) Lead qualification analysis
C) Campaign scheduling
D) Experience monitoring

Solutions: