
Download SAP C-C4H520-02 Mock Test Study Material
C-C4H520-02 Questions Prepare with Learning Information
NEW QUESTION # 38
As an administrator,which actions you can take on the time and material journal tab? Note: There are 3 correct answers to this question.
- A. Delete
- B. Approve
- C. Release
- D. Close
- E. Review
Answer: A,B,E
NEW QUESTION # 39
Which activities you can perform in Administration module? Note: There are 2 correct answers to this question.
- A. Maintain Session Configuration
- B. Define Service workflows
- C. Perform System Monitoring
- D. Edit Smartform Templates
Answer: A,B
NEW QUESTION # 40
Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.
- A. Equipment
- B. Business Partner
- C. Contact
- D. Priority
Answer: B
NEW QUESTION # 41
You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.
- A. You must have Equipment records against your account
- B. You must have Auto-release of assignments
- C. You must have moment-sets defined equipment
- D. You must have a portal user account
- E. You must have business rules configured
Answer: A,C,D
NEW QUESTION # 42
Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.
- A. Defining which material the customer needs to purchase before the technician can start the work
- B. Reserving material that has already been used for previous services
- C. Organizing spare parts to be taken to the physical location of the job
- D. Booking material for a specific service call and defined location
Answer: C,D
NEW QUESTION # 43
What object is bidirectional when integrating FSM with C4C? Choose the correct answer.
- A. Equipment
- B. Item
- C. Activity
- D. Service Contract
Answer: C
NEW QUESTION # 44
What is mandatory to fill when creating a smart form? Choose the correct answer.
- A. Revision
- B. Version
- C. Label
- D. Category
Answer: D
NEW QUESTION # 45
When an existing template has been modified and released, what options to be given to the users?
Note: There are 2 correct answers to this question.
- A. Reactivate other versions
- B. Export other versions
- C. Delete other versions
- D. Deactivate Other versions
Answer: C,D
NEW QUESTION # 46
Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.
- A. Can define color coding
- B. Able to display custom translations
- C. Used to display, hide, sort, and group fields
- D. Can only be defined for mobile screens
- E. Can be used for field validation expressions
Answer: A,B,E
NEW QUESTION # 47
How can you translate a Smartform?
- A. Select the translation language within the designer.
- B. Download it to Microsoft Word, translate, and then upload.
- C. Maintain the translation of the Smartform in the company settings.
- D. Export it to XML, translate, and upload.
Answer: D
NEW QUESTION # 48
What advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.
- A. Sample Chart
- B. DTO (Data Transfer Object)
- C. Object Type
- D. Query
Answer: B,D
NEW QUESTION # 49
In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note:
There are 2 correct answers to this question.
- A. Description
- B. Language
- C. Revision
- D. State
Answer: B,D
NEW QUESTION # 50
How does the integration scenario with S/4HANA look like? Choose the correct answer.
- A. Service request is created in FSM, planning and dispatching is done in S/4HANA and execution is done via FSM Mobile app
- B. Service request is created in S4/HANA, planning and dispatching is done in S/4HANA and execution is done via S/4HANA Mobile app
- C. Service request is created in S4/HANA, planning and dispatching is done in FSM and execution is done via FSM Mobile app
- D. Service request is created in FSM, planning and dispatching is done in FSM and execution is done via FSM Mobile app
Answer: C
NEW QUESTION # 51
What is one of the main use cases for a Smartform?
- A. Generate a list of service team availability.
- B. Provide smart progress feedback to the dispatcher.
- C. Provide a script for service execution.
- D. Capture customer feedback.
Answer: C
NEW QUESTION # 52
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?
- A. No touch
- B. Video chat
- C. E-mail interaction
- D. High touch
Answer: D
NEW QUESTION # 53
What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?
- A. On-premise-based using SAP Process Integration
- B. Cloud-based using SAP Cloud Platform Integration
- C. On-premise-based using the SAP CRM middleware
- D. Cloud-based using the FSM Cloud Connector
Answer: B
NEW QUESTION # 54
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