[Oct 31, 2021] Free Pega Decisioning Consultant PEGAPCDC85V1 Exam Question
PEGAPCDC85V1 dumps & Pega Decisioning Consultant sure practice dumps
NEW QUESTION 15
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
What is the number of outputs that each component has?
- A. Set-Property=1, Results=4
- B. Set-Property=1, Results=1
- C. Set-Property=4, Results=1
- D. Set-Property=4, Results=4
Answer: A
NEW QUESTION 16
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 75 emails 25 SMSes
- B. 0
- C. 1
- D. 75 SMSes and 25 emails
Answer: D
NEW QUESTION 17
A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.
Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?
- A. Dispute handling strategy
- B. Interaction history
- C. Call intent detection
- D. Offers ranking
Answer: A
NEW QUESTION 18
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hubtm.
Which property allows you to use the risk segment computed by the decision table in the decision strategy?
- A. pxSegment
- B. pxResu/t
- C. pxOutcome
- D. pxRiskSegment
Answer: C
NEW QUESTION 19
When a customer is offered an action that they already accepted, this is because_________.
- A. the strategy is not customized to exclude previously accepted offers
- B. there are no suppression rules defined
- C. the customer intent was captured incorrectly
- D. the actions are filtered based on eligibility
Answer: C
NEW QUESTION 20
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.
- A. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
- B. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
- C. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
- D. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
Answer: D
NEW QUESTION 21
Myco, a telecom company, uses Pega Customer Decision Hubtm to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?
- A. schedule an outbound run with a limited number of customers
- B. a seed list from the Test Message tab
- C. preview section from the email content editor
- D. a list of customer email addresses from the Test Message tab
Answer: B
NEW QUESTION 22
U+ Bank has decided to use the Pega Customer Decision Hubtm to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION 23
MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select?
- A. Daily
- B. Reset Interval does not matter for this scenario
- C. When accessed
- D. Manual
Answer: A
NEW QUESTION 24
U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?
- A. Add a new Group By component for the mortgage limit calculation.
- B. A new proposition filter needs to be configured in the strategy to filter on customer income.
- C. Remap the scorecard property in the decision strategy for the change to take effect.
- D. The score calculation is independent of the strategy and no change is required.
Answer: B
NEW QUESTION 25
The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hubtm on its website to promote new offers to each customer.
Place the events in the sequential order.
Answer:
Explanation:
NEW QUESTION 26
U+ Bank, a retail bank, uses the always-on outbound approach to send outbound messages on different channels such as email, SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and channel integrations requirements.
Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing.
What is the most efficient way to meet this requirement?
- A. Set up a secondary schedule.
- B. Add a new Send shape in all the action flows.
- C. Bypass action flow processing.
- D. Update the Send shape with Finalization.
Answer: D
NEW QUESTION 27
U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hubtm.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?
- A. Only relevant action details and its treatment details
- B. Only the action name and description
- C. Only the image location
- D. Only the image location and its placement type
Answer: A
NEW QUESTION 28
You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?
- A. Predicted customer behavior
- B. Offer relevancy
- C. Offer eligibility
- D. Customer contact policy
Answer: C
NEW QUESTION 29
A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?
- A. Suppression rules
- B. Customer contact limits
- C. Volume constraints
- D. Applicability rules
Answer: A
NEW QUESTION 30
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