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HP HP5-H10D Exam Syllabus Topics:

HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

1. Which service corresponds with the following discovery question: "What is your back up plan to help you
control and predict costs over the life of your equipment?"

A) HP Care Pack Services (next business day or same day
B) Maintenance Kit Replacement for printers
C) Accidental Damage Protection
D) Travel Services

2. When the start date of HP Care Pack Services is bought 85 days after the hardware purchase (during the
9 0 days period)?

A) The date of the hardware purchase
B) The date of the HP Care Pack Services purchase
C) One day after the HP base warranty expires
D) The HP Care Pack Services registration date

3. Which service corresponds to the following discovery question:
"Do you meet the requirements of data protection regulations by physically controlling access to your
data?"

A) Defective Media Retention
B) Tracking and Recovery Services
C) Asset Tagging
D) Installation

4. Which HP PPS Services value propositions allow customers to concentrate on business activities rather
than IT issues? (Select three.)

A) Security
B) Cost savings
C) Simplification
D) Protection
E) Trusted vendor

5. Which HP Care Pack Service response is sold most often?

A) Offsite services
B) Defective media retention
C) Onsite services
D) Next-business-day, onsite

Solutions: